Category: Cloud

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Osler Community

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Osler Community https://www.osler.community/  is our new test bed for  individual clinicians to build and improve their e-portfolio of clinical skills.   Procedural log book,   E-Learning for clinical skills – perfect for junior doctors.

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Osler Technology

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  Osler provides an end to end credentialing, accreditation and certification system at unit, hospital, or provider network level to improve clinical governance and patient safety. Osler Technology www.oslertechnology.com  

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It’s about time: The new Australian government cloud policy

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  The new Australian federal government cloud policy - it’s about time! The new policy will apply to holding personal information collected and stored by agencies in a public cloud or offshore by an outsourced provider.  Previously, if an agency wanted to hold personal information offshore or...

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Customer Service in the Cloud (Part 2)

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In my last post, I briefly described the first two levels of maturity in a customer service continuum, using cloud based technologies.  Implementation addresses basic capabilities with a focus on one or two channels with the objective of initial cost savings and improving customer satisfaction...

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Customer Service in the Cloud

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Customer Service in the Cloud One of the biggest challenges facing companies is figuring out how to serve consumers in an environment where customer engagement is rapidly shifting.  Enterprises need to be agile enough to serve their customers through the channel of their choice across...

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Salesforce.com Partner Innovation Award

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Receiving one of salesforce.com’s inaugral Partner Innovation Awards (in impressive company with companies like Accenture, Appirio, Deloitte, Cap Gemini, Bluewolf,  and Acumen) for the transformational program of work I led at Smartsalary was exciting and gratifying, not only for the recognition of the innovative work...