Tagged: salesforce.com

tincan 0

Business Applications – Another Generation?

LinkedInGoogle+TwitterFacebookEmail

When I first came to Australia in 1988,  I was working with Oracle, launching a ‘new breed’ of accounting applications (The term ERP was still a few years in the future) with flexible account structures, field level validation, and mini computers (read Digital, Pyramid, Sequent –...

0

Salesforce.com Partner Innovation Award

LinkedInGoogle+TwitterFacebookEmail

Receiving one of salesforce.com’s inaugral Partner Innovation Awards (in impressive company with companies like Accenture, Appirio, Deloitte, Cap Gemini, Bluewolf,  and Acumen) for the transformational program of work I led at Smartsalary was exciting and gratifying, not only for the recognition of the innovative work...

1

Business Process in the Cloud

LinkedInGoogle+TwitterFacebookEmail

Salesforce.com is rolling out their Spring ’10 release that includes a whole variety of new capability, as per usual.  One in particular has caught my interest – the Process Visualiser.   This product enables you to visually represent and map your business process components ranging from...

1

Sales Effectiveness at Salesforce.com

LinkedInGoogle+TwitterFacebookEmail

Anneke Seley, author of Sales 2.0, recently posted a summary of a presentation at Dreamforce on how Salesforce.com uses their own products to manage their sales team.   She makes a great comment about why a lot of organisation don’t get the most out of their...

0

Dreamforce ’09

LinkedInGoogle+TwitterFacebookEmail

I just returned from Salesforce.com’s annual conference – Dreamforce, in San Francisco.  Something like 15,000 people attended and the scale and hype were impressive.   Marc Benioff launched the Collaboration Cloud with Salesforce.com’s next product, Chatter, which is essentially a Facebook-like collaboration application.  I think it...

1

In The Cloud

LinkedInGoogle+TwitterFacebookEmail

In The Cloud is my new company – we focus on helping enterprises increase agility and reduce costs through the deployment of software-as-a-service and cloud based applications.  Initially we are providing implementation and development services with Salesforce.com, as well as working with organisations to identify...

2

CRM and Social Media

LinkedInGoogle+TwitterFacebookEmail

Recently saw salesforce.com’s presentation on the Service Cloud, which included discussion of integration with Twitter, Facebook and LinkedIn.  The concept of monitoring what your customer base is saying about you in the cloud and reacting appropriately is  getting a lot of attention at the moment....

0

salesforce.com in the Enterprise

LinkedInGoogle+TwitterFacebookEmail

It has been quite interesting over the past few weeks as I have been immersed in delivering salesforce.com extensions in enterprise clients.  While the product initally aimed at the SME world it has gained acceptance at some of the largest companies around particularly in business...