Tagged: Social Media

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Social Media driving Sales?

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I just posted a note the other day looking for information about how people were using social media in relation to CRM – it didn’t take long before I saw this post on Anneke Seley’s Sales 2.0 blog:  Social Networking in Sales.  It has some...

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CRM and Social Media

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Recently saw salesforce.com’s presentation on the Service Cloud, which included discussion of integration with Twitter, Facebook and LinkedIn.  The concept of monitoring what your customer base is saying about you in the cloud and reacting appropriately is  getting a lot of attention at the moment....

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More SaaS & Social Media

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Over the past few weeks I’ve been researching more and more into the SaaS world.  The ScioDec blog has some interesting posts, and this recent one doesn’t have a lot new to say, but sums up what most of the people I speak to are...